Help Center
Product usage and features
1. Wash and dry thoroughly before treatment.
2. Divide into smaller areas for focused care.
3. Gently buff for about 3 minutes per section, adjusting speed as needed:
- High speed: targets tough, stubborn calluses.
- Low speed: Ideal for gentle exfoliation.
4. Apply a hydrating foot cream for long-lasting softness.
For the best results, incorporate into your regular foot care routine.
For best results, use it on clean, dry feet. Wet skin can reduce effectiveness and may cause irritation.
It depends on your needs! For heavy calluses, use it 2–3 times per week. For maintenance, once a week is enough to keep your feet soft and smooth.
Yes! The device is designed for gentle but effective exfoliation, making it safe for all skin types. Avoid using it on broken or irritated skin.
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Coarse Grit: Removes thick calluses and stubborn hard skin.
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Medium Grit: Smooths rough patches and maintains softness.
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Fine Grit: Finishes with a polished, silky-smooth feel.
No! It’s designed to gently remove dead skin without harming healthy skin. Use light pressure and let the device do the work.
The AuréDerma Electric Foot Callus Remover includes 60 coarse-grit sanding papers in the package, perfect for effectively removing dead skin and calluses. Plus, you can purchase different levels of sanding paper depending on your needs. Whether you prefer a gentler or more intense exfoliation. Make sure to check out the product pages for more options!
Remove the sanding paper, wipe the roller and device with a dry cloth, and store it in a dry place. Avoid rinsing it under water unless specified as waterproof.
It depends on usage, but for best results, replace it every 2–4 weeks or when you notice reduced effectiveness.
Orders & Shipping
Yes! If you have any issues with your order, please contact our support team within 30 days for assistance.
We want you to be completely satisfied with your purchase! If you’re not happy with your order, we offer a 30-day money-back guarantee under the following conditions:
• The return request must be made within 30 days of the purchase date.
• The product must be in unused, original condition with all packaging intact.
• Customers are responsible for the refund processing fee and return shipping costs.
• Once we receive and inspect the returned item, a refund will be issued to your original payment method.
To start a return, please contact our support team with your order details.
Shipping Policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- We offer free shipping worldwide: shipping time may vary depending on the location of the order.
NOTE: We are not responsible for shipping carrier delays.
International Shipping Policy
We process orders within 2-3 business days, excluding weekends and holidays.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
HOWEVER, Please note that delivery times may vary depending on factors such as product availability, shipping destination, and courier delays. Due to recent political developments, deliveries may take longer than usual. We appreciate your patience and understanding.
International Shipping Policy
We process orders within 2-3 business days, excluding weekends and holidays.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
HOWEVER, Please note that delivery times may vary depending on factors such as product availability, shipping destination, and courier delays. Due to recent political developments, deliveries may take longer than usual. We appreciate your patience and understanding.